Privacy Policy

PlayDrive Technology Co., Limited (PlayDrive Games) (hereinafter referred to as "the Company," "we," or "us") deeply understands the importance of personal data protection and is fully committed to providing our users with a secure and transparent gaming environment. This Policy outlines our practices regarding the collection, utilization, sharing, and safeguarding of your personal information through our gaming services, including the game [Destiny's Romance] and its associated platforms (collectively, the "Service"). Please carefully review all the terms set forth in this Policy.

I. Overview of Data Collection Purposes and Categories

We gather your information to ensure the proper functioning of our services, enhance user experiences, and maintain regulatory compliance. All data processing activities are conducted for legitimate and lawful reasons.

1. Primary Objectives of Data Collection:

In accordance with personal data protection laws and relevant regulations, we process your information for the following purposes:

•Account and Identity Management: To verify member identities and perform real-name authentication.
•Service Delivery and Optimization: To fulfill service obligations (e.g., processing orders), troubleshoot technical issues, and provide customer support (e.g., responding to user complaints).
•Regulatory Compliance: To meet legal obligations, such as anti-money laundering verifications and dispute investigations.
•Business Analytics: To conduct statistical analysis of user behavior and generate insights for service improvement.
•Marketing and Personalized Experiences: To send event notifications and deliver customized recommendations. (You may opt out of marketing communications at any time via the settings page.)

2. Categories of Information We May Collect:

Depending on the specific purpose, we may collect the following types of data:

•Basic Identification Data:Content: Name, identification number, email address, and mobile phone number.Usage: For account registration and real-name verification.
•Payment and Transaction Details:Content: Transaction history.Usage: To manage purchase audits and process refunds. (To ensure your financial security, we only retain necessary details and do not store your full payment card information.)
•In-Game Activity Information:Content: Device identifiers (ID), playtime duration, and interaction logs.Usage: To implement anti-cheat mechanisms and optimize game content.
•Location Data:Content: Approximate geographical location.Usage: Only utilized for pushing region-specific events, provided you have given explicit prior authorization.



II. Data Sharing, Disclosure, and International Transfers

Your personal information is strictly safeguarded. We will only share your data with third parties under limited and strictly necessary circumstances.

3. Scenarios for Data Sharing:

We disclose information only in the following situations and mandate that relevant third parties sign confidentiality agreements:

•Essential Service Providers: Including payment processors (e.g., MyCard), cloud hosting services (e.g., AWS), and customer support systems, to maintain regular service operations.
•Legal Obligations: When legally required to cooperate with lawful investigation requests from judicial or governmental authorities.
•Corporate Operational Changes: In the event of a merger, acquisition, or corporate restructuring, we will announce policy updates 30 days in advance.

4. Guidelines for Cross-Border Transfers:

Due to server deployment requirements, your data may be transferred to locations such as Hong Kong, Singapore, and the United States. We ensure that the receiving regions or institutions meet at least one of the following criteria:

•Deemed by competent authorities to have an adequate level of data protection.
•Have executed Standard Contractual Clauses (SCCs) with us to guarantee data protection.
•Have obtained your explicit consent.



III. Exercising Your Personal Data Rights

You retain full control over your personal information. You may exercise the following statutory rights by contacting our Data Protection Team at developer@playdrive.net:

•Right to Access and Copy:Requirement: Valid identity verification documents must be provided.Limitation: You may request data copies free of charge up to twice per calendar year.
•Right to Rectification and Erasure:Requirement: Requests can be submitted via our designated online form.Limitation: Certain data, such as transaction records, must be retained as mandated by law.
•Right to Withdraw Consent:Requirement: Permissions can be adjusted within the in-game settings page.Impact: Services relying on that specific consent may be interrupted or restricted as a result.
•Right to Data Portability:Requirement: You may apply to receive a structured export of your data.Format: The file will be provided in a standard, machine-readable format.



IV. Technical Tools and Data Security Measures

5. Usage of Cookies and Similar Technologies:

We utilize various types of Cookies to refine and maintain our services:

•Strictly Necessary Cookies: Essential for core service functions (e.g., maintaining login status). These are required for the service to operate and cannot be disabled.
•Analytics Cookies: Such as Google Analytics, used to track traffic sources and volume. You can disable these through your browser settings.
•Advertising Cookies: Such as Facebook Pixel, used to monitor advertising performance. You can opt out via the mechanisms provided by the respective affiliate platforms.

6. Security Safeguards:

We deploy multi-layered technical and administrative protocols to protect your data:

•Technical Measures: Utilizing TLS 1.2 encryption for data transmission; applying hash algorithms to sensitive information; conducting daily vulnerability scans.
•Administrative Measures: Enforcing the principle of least privilege for employee access; conducting quarterly cybersecurity training; actively maintaining ISO 27001 certification standards.
•Incident Response: In the event of a major data breach, we commit to notifying the relevant authorities within 72 hours.



V. Minor Protection Mechanisms

We are dedicated to protecting the personal data and managing the purchasing behavior of underage users:

•Age Threshold: Users under the age of 12 (in the Taiwan region) or under 13 (in the Hong Kong region) must obtain consent from a parent or legal guardian before using the Service.
•Parental Control Services: We offer a dedicated Parental Control channel, allowing parents or guardians to inquire about or request the deletion of their children's data.
•Spending Limits: We enforce consumption caps, including a single top-up limit (e.g., NT$1,000) and a cumulative monthly spending limit (e.g., NT$5,000).



VI. Policy Updates and Effectiveness

•Revision Notices: Material changes to this Policy will be announced via in-game mail and other official channels 30 days prior to taking effect, highlighting the differences between the old and new versions.
•Effective Date: The latest version of this Policy will become effective on the date specified in the official announcement.

Privacy Policy

PlayDrive Technology Co., Limited (PlayDrive Games) (hereinafter referred to as "the Company," "we," or "us") deeply understands the importance of personal data protection and is fully committed to providing our users with a secure and transparent gaming environment. This Policy outlines our practices regarding the collection, utilization, sharing, and safeguarding of your personal information through our gaming services, including the game [Destiny's Romance] and its associated platforms (collectively, the "Service"). Please carefully review all the terms set forth in this Policy.

I. Overview of Data Collection Purposes and Categories

We gather your information to ensure the proper functioning of our services, enhance user experiences, and maintain regulatory compliance. All data processing activities are conducted for legitimate and lawful reasons.

1. Primary Objectives of Data Collection:

In accordance with personal data protection laws and relevant regulations, we process your information for the following purposes:

  • Account and Identity Management: To verify member identities and perform real-name authentication.
  • Service Delivery and Optimization: To fulfill service obligations (e.g., processing orders), troubleshoot technical issues, and provide customer support (e.g., responding to user complaints).
  • Regulatory Compliance: To meet legal obligations, such as anti-money laundering verifications and dispute investigations.
  • Business Analytics: To conduct statistical analysis of user behavior and generate insights for service improvement.
  • Marketing and Personalized Experiences: To send event notifications and deliver customized recommendations. (You may opt out of marketing communications at any time via the settings page.)

2. Categories of Information We May Collect:

Depending on the specific purpose, we may collect the following types of data:

  • Basic Identification Data:Content: Name, identification number, email address, and mobile phone number.Usage: For account registration and real-name verification.
  • Payment and Transaction Details:Content: Transaction history.Usage: To manage purchase audits and process refunds. (To ensure your financial security, we only retain necessary details and do not store your full payment card information.)
  • In-Game Activity Information:Content: Device identifiers (ID), playtime duration, and interaction logs.Usage: To implement anti-cheat mechanisms and optimize game content.
  • Location Data:Content: Approximate geographical location.Usage: Only utilized for pushing region-specific events, provided you have given explicit prior authorization.


II. Data Sharing, Disclosure, and International Transfers

Your personal information is strictly safeguarded. We will only share your data with third parties under limited and strictly necessary circumstances.

3. Scenarios for Data Sharing:

We disclose information only in the following situations and mandate that relevant third parties sign confidentiality agreements:

  • Essential Service Providers: Including payment processors (e.g., MyCard), cloud hosting services (e.g., AWS), and customer support systems, to maintain regular service operations.
  • Legal Obligations: When legally required to cooperate with lawful investigation requests from judicial or governmental authorities.
  • Corporate Operational Changes: In the event of a merger, acquisition, or corporate restructuring, we will announce policy updates 30 days in advance.

4. Guidelines for Cross-Border Transfers:

Due to server deployment requirements, your data may be transferred to locations such as Hong Kong, Singapore, and the United States. We ensure that the receiving regions or institutions meet at least one of the following criteria:

  • Deemed by competent authorities to have an adequate level of data protection.
  • Have executed Standard Contractual Clauses (SCCs) with us to guarantee data protection.
  • Have obtained your explicit consent.


III. Exercising Your Personal Data Rights

You retain full control over your personal information. You may exercise the following statutory rights by contacting our Data Protection Team at developer@playdrive.net:

  • Right to Access and Copy:Requirement: Valid identity verification documents must be provided.Limitation: You may request data copies free of charge up to twice per calendar year.
  • Right to Rectification and Erasure:Requirement: Requests can be submitted via our designated online form.Limitation: Certain data, such as transaction records, must be retained as mandated by law.
  • Right to Withdraw Consent:Requirement: Permissions can be adjusted within the in-game settings page.Impact: Services relying on that specific consent may be interrupted or restricted as a result.
  • Right to Data Portability:Requirement: You may apply to receive a structured export of your data.Format: The file will be provided in a standard, machine-readable format.


IV. Technical Tools and Data Security Measures

5. Usage of Cookies and Similar Technologies:

We utilize various types of Cookies to refine and maintain our services:

  • Strictly Necessary Cookies: Essential for core service functions (e.g., maintaining login status). These are required for the service to operate and cannot be disabled.
  • Analytics Cookies: Such as Google Analytics, used to track traffic sources and volume. You can disable these through your browser settings.
  • Advertising Cookies: Such as Facebook Pixel, used to monitor advertising performance. You can opt out via the mechanisms provided by the respective affiliate platforms.

6. Security Safeguards:

We deploy multi-layered technical and administrative protocols to protect your data:

  • Technical Measures: Utilizing TLS 1.2 encryption for data transmission; applying hash algorithms to sensitive information; conducting daily vulnerability scans.
  • Administrative Measures: Enforcing the principle of least privilege for employee access; conducting quarterly cybersecurity training; actively maintaining ISO 27001 certification standards.
  • Incident Response: In the event of a major data breach, we commit to notifying the relevant authorities within 72 hours.


V. Minor Protection Mechanisms

We are dedicated to protecting the personal data and managing the purchasing behavior of underage users:

  • Age Threshold: Users under the age of 12 (in the Taiwan region) or under 13 (in the Hong Kong region) must obtain consent from a parent or legal guardian before using the Service.
  • Parental Control Services: We offer a dedicated Parental Control channel, allowing parents or guardians to inquire about or request the deletion of their children's data.
  • Spending Limits: We enforce consumption caps, including a single top-up limit (e.g., NT$1,000) and a cumulative monthly spending limit (e.g., NT$5,000).


VI. Policy Updates and Effectiveness

  • Revision Notices: Material changes to this Policy will be announced via in-game mail and other official channels 30 days prior to taking effect, highlighting the differences between the old and new versions.
  • Effective Date: The latest version of this Policy will become effective on the date specified in the official announcement.